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We can 'supply only' products if that is what you wish. However, we also have some contact information for installation services,for professional installers to carry out the installation of products purchased from us.

Please look at our 'why buy from us' page on the left front page menu.

Please also remember that if a gas fire is installed by a non gas-safe registered installer no retailer or manufacturer is legally bound to honour any warranty claims on any products, and you may find yourself with no household insurance if there is a problem.

This is for your own Safety

*Excluding Some Bank Holidays

Terms and Conditions

We will not be responsible for compensating you for any losses you may suffer due to incorrect items sent, damaged items or faulty goods once installation has commenced. All goods must be thoroughly checked by a responsible person and it is deemed that you have accepted all goods once installation has commenced.

If you find any damage or discover that parts are missing after delivery, you must contact us within 48 hours. We will not accept liability for any claims for goods which are damaged, incorrect, shortage or with missing parts which are not notified within a reasonable time after the goods
were delivered to your home.

Most fireplaces, fire surrounds, back panels, hearths and inserts are not supplied with manufacturers fitting instructions. The fitting of a full fireplace requires a competent installer who is familiar with the various options of building work required to suit each individual installation. We strongly recommend using the services of a installer who has experience
of installing fireplaces as many installations will vary.

GOVERNING LAW
All contracts formed between us for the purchase of items from our showroom shall be governed by English law and any dispute shall be subject to the jurisdiction of the English Courts. If any provisions of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.